Reference

Terms Conditions That Govern Your splashcoins Account

These Terms & Conditions set out the agreement between you and splashcoins the moment you open an account, fund a wallet via PayPal, Venmo, or Play+, or place any wager through our platform.

PayPal, Venmo & Play+ coveredState-dependent accessAccount-holder agreementIdentity verification requiredUpdated terms notified by email
splashcoins Terms Conditions That Govern Your splashcoins Account
CONTACT PATHS

Reach Us With Any Terms & Conditions Question

If a clause isn't clear or you need to ask about how a rule applies to your account — whether that's a pending PayPal withdrawal, a Play+ card balance dispute, or a question about your state's eligibility — our support team is available through the channels below. Players in New York can reach the lobby in seconds via mobile, and the same mobile interface connects straight to live chat for account queries.

Team online

Live Chat

Start a live chat session directly from your account dashboard. A support agent will walk you through any clause or account rule you need clarified.

Email Support

Send your Terms & Conditions question to our support address. We respond to account and policy queries via the email registered to your splashcoins account.

Account Help Center

The Help Center inside your account lists common policy questions, payment rules for PayPal and Venmo, and steps to request a formal account review.

HOW WE HANDLE IT

Data, Cookies, Security and Your Rights Under These Terms

Understanding the Terms means understanding how we protect your account and the data attached to it. Identity verification is mandatory before any withdrawal — whether through PayPal, Venmo, or a Play+ prepaid card — and that data is held in line with applicable US privacy law. Cookies on our platform track session state so your account wallet reloads correctly on mobile; you can manage cookie preferences in your browser settings. If you want to request a change to account data or ask about retention periods, contact support through live chat.

Account Data Retention

We retain your account data for as long as required by applicable state law and our internal compliance schedule. You can request a data summary via live chat.

Cookie Use

Session cookies keep your account wallet, game state, and payment preferences — including PayPal and Venmo — loaded correctly across desktop and mobile access.

Account Security

Your account is protected by multi-factor authentication. Any login from an unrecognized device triggers a one-time passcode sent to your registered email or phone.

Requesting Changes

To update registered details or request corrections to account data, open a live chat session or email support with your account ID and the specific change needed.

Common Questions About Our Terms & Conditions

The questions below cover what we hear most often about the Terms & Conditions — from how updates are communicated to what happens to your PayPal or Venmo balance if your account is closed. Each answer reflects current policy; if your situation isn't covered here, live chat is the quickest path to a direct answer.

They take effect the moment you complete registration and confirm your email. Using PayPal, Venmo, or Play+ to fund your wallet also constitutes acceptance of the current Terms.

We send an email to your registered address whenever the Terms change. The updated version is also posted at this page with a revision date shown at the top of the document.

Funds held in your account wallet at the time of suspension are reviewed under our standard account investigation process. Once resolved, eligible balances are returned via the original payment method.

Yes. Access to splashcoins, including NFL football betting lines and casino games, depends on state law. We operate only where local law permits and do not accept accounts from restricted states.

Yes. Open a live chat session or email support with your account ID. We will confirm the data we hold and the applicable retention period under US privacy requirements.

Contact support before continuing to use your account. Continuing to log in or wager after receiving a Terms update notice is treated as acceptance under the agreement.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.